Terms

Terms of Service

The terms governing use of this website and the services offered by Medical Assurance Limited.

DRAFT

This is a working draft. Final terms are subject to legal review before publication and to the specific contractual terms of any plan you enrol in.

Last updated: 3 May 2026

1. Acceptance of terms

By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree, please do not use the website. These Terms apply to general website use; the contractual terms of a specific Medical Assurance Plan are set out in the plan documents you receive at enrolment.

2. Use of the website

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site. You will not:

  • Attempt to gain unauthorised access to any part of the website, the underlying servers, or any other system.
  • Use any automated means to scrape, harvest, or extract content beyond what is permitted by our robots.txt.
  • Submit content that is unlawful, harassing, defamatory, or that infringes the intellectual-property rights of others.

3. Intellectual property

All content on this website, including text, graphics, logos, images, and code, is the property of Medical Assurance Limited or its licensors and is protected by copyright, trademark, and other applicable laws. You may view, download, and print content for personal, non-commercial use, provided you keep all copyright and other proprietary notices intact.

4. No medical advice

Content on this website is for general informational purposes only and is not a substitute for medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional for any questions you may have about a medical condition.

5. Plan terms

Access under a Medical Assurance Plan is governed by the plan documents provided to you at enrolment, which set out the specific scope of services, eligibility, exclusions (if any), payment terms, cancellation rights, and dispute-resolution procedures. In the event of any conflict between these website Terms and your plan documents, the plan documents prevail.

6. Limitations

To the fullest extent permitted by law, Medical Assurance Limited and its affiliates are not liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components, although we take reasonable measures to maintain availability and security.

7. Third-party links

This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or operations of any third-party website. Use of those websites is at your own risk and subject to their own terms.

8. Modifications

We may revise these Terms of Service at any time. The “last updated” date at the top of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

9. Governing law

These Terms are governed by the laws of the jurisdiction in which Medical Assurance Limited is registered. Any dispute arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of that jurisdiction, except where applicable law provides for another forum.

10. Contact

For questions about these Terms: