Accessibility

Accessibility Statement

Our commitment to making this website usable by everyone, the standards we follow, and the controls we offer.

Last updated: 3 May 2026

1. Our commitment

Medical Assurance Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

2. Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. WCAG 2.1 explains how to make web content more accessible for people with disabilities and more user-friendly for everyone.

3. User-controlled accessibility settings

Every page on this website includes a floating accessibility control (the gold figure-icon at the bottom-left of the screen). It opens a panel with the following user-adjustable preferences. All selections are stored in your browser and persist across visits.

Text size

Four preset sizes (small, medium, large, extra-large). The whole site uses a relative type scale, so adjusting text size scales every heading, paragraph, and label proportionally.

High contrast

Boosts contrast across the site: pure white body text, brighter gold accent (#ffd966), stronger borders, and increased contrast on imagery.

Reduce motion

Disables non-essential transitions, reveal-on-scroll animations, and parallax effects. Defaults to your operating-system prefers-reduced-motion setting on first visit.

Underline links

Forces underlines on every link in body content for visitors who rely on underlines (rather than colour alone) to identify clickable elements.

4. Built-in accessibility features

  • Skip-to-content link visible on first focus, letting keyboard users bypass the navigation.
  • Keyboard navigation for every interactive element, including the mobile menu, the M.A.P features carousel (Arrow / Home / End keys), and all forms.
  • Visible focus rings on every interactive element (2px solid brand outline, 2px offset).
  • Single <h1> per page with logical heading hierarchy throughout.
  • aria-current="location" on the navigation anchor matching the in-view section.
  • Mobile menu implements a focus trap and restores focus to its toggle on close.
  • Form labels are visible and properly associated; required fields and consent are clearly marked.
  • Image placeholders and decorative images have appropriate alt text or aria-hidden as appropriate.
  • Native HTML elements (<details>, <dialog>-pattern, semantic landmarks) are used in preference to scripted re-implementations.

5. Known limitations

We are aware of the following areas where conformance may be incomplete and are working to address them:

  • Some legacy or third-party content (for example, embedded videos or PDFs) may not yet meet AA contrast or caption requirements. We are auditing and remediating.
  • Form submission is currently stubbed; once live, we will ensure error states and confirmation messaging meet screen-reader expectations.

6. Feedback

If you encounter an accessibility barrier on this website, or have a suggestion that would improve your experience, please contact us. We aim to respond to accessibility feedback within five business days.

7. Formal complaints

If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant accessibility-oversight authority in your jurisdiction.